The Spa Pre-Arrival Experience Form can be found on your confirmation e-mail via ‘Complete Form’. It is a required form to ensure you have no medical conditions or allergies that may affect or prevent you from being able to have your selected treatment. We are unable to perform any treatments without the completion of this form. The information provided will be shared only with your therapist and will remain on your file for 12 months, meaning you only need to complete this once a year. We request that you always make your therapist aware if there have been any changes in your medical history since your last visit.